Accidents, breakdowns, and questions call: Tim Spencer at 434-592-7032 or Ted Sweet at 434-582-2833
Key pickup will be in the transit office located at 3405 Candlers Mountain Road between the hours of 8:00 a.m. and 4:00 p.m. Monday thru Friday. Keys will be available for pickup the day before the trip if you are leaving before 8:00 a.m. Make sure you call 1 hour before you come so someone will be here to meet you. The transit office is now located in the old Sears building in the River Ridge Mall.
At no time during the trip will someone other than the approved driver be allowed to drive the vehicle.
All groups using their own driver are responsible for returning the mini bus or car with a full tank of fuel. There will be a $25.00 service fee for the refueling of a bus or car that is not returned full, plus the amount of the fuel.
All buses must be returned clean on the inside, including the trash can. There will be a $ 25.00 service fee for any additional cleaning needed to prepare the bus for the next trip. All windows must be rolled up and slid shut.
No trip will be scheduled until the transit office has received the Purchase Order from the Purchasing Department.
You will find the price breakdown and equipment available to rent on the rental reservation form. This form must be completly filled out before being submitted.
Trip requests must be made at least 7 days in advance. Cancellations must be made prior to 3 calendar days before the trip is scheduled to take place. Cancellations called in after the 3 calendar day requirement will be charged the complete cost of the trip.
Drivers will not be allowed to drive more than 10 hours, or be on the clock more than 15 hours in a single day. This includes departmental driver reserving the mini buses as well, per DOT and FMCSA rules on hours of service. Before a driver gets back behind the wheel, they must be off the clock for at least 8 continuous hours.
It is the responsibility of the group to make hotel arrangements for the driver on overnight trips. The driver must have their own room (NO EXCEPTIONS). They are responsible for the safety of everyone on the trip and this rule must be followed.