Tuesday, June 4, 2013
A student submits an assignment with an attachment that has an apostrophe in the filename. When attempting to view the submission within the inline grading viewer "Loading... Please wait while we render this file" appears. The “error” remains on the page and does not render the file, even though it is a supported file type.
Users should avoid including special characters in file names. However, when clicking the file's name under Submission on the right side of the inline grading screen, the file will render. Instructors will have to either clear the students attempt and have them rename the filename and resubmit, or they will need to download the file and post the grade as an override grade. The apostrophe disables the ability to post the grade on the Inline Grading Page.
Postedby Kathleen Calvert at 4:17 PM | Permalink
Tuesday, June 4, 2013
At times, when viewing a thread in the Discussion Board the subsequent replies will not display correctly, the text does not display.
To view all the replies properly, users must manually collect the threads. To collect the threads, expand the posts that need to be viewed, check all boxes next to them, and click collect. The replies will display correctly and you will be able to reply to the posts.
Postedby Kathleen Calvert at 3:27 PM | Permalink
Friday, February 8, 2013
A "Blocked Popup" bar appearsacross the top of Internet Explorer 8 (IE8) when a Microsoft document (Word, Excel, PowerPoint, Visio, etc.) is clicked for download. Once the download (Right Click on pop-up bar and select "Download File") is "allowed", Blackboard will take you back to the entry point of the course. Once you return to the same download, it will download appropriately.
The Download mechanism used by Blackboard causes IE8 to treat the download as a pop-up that IE8 automatically blocks.
Work Around #1:
1) Right-Click on document.
2) Select "Save Target As...".
This avoids the pop-up from occuring but will have to be done each time. Work Around #2 provides a one-time solution.
Work Around #2:
1) Open Internet Explorer
2) Go to the "Tools" Menu
3) Click "Pop-up Blocker"
4) Click "Pop-up Blocker Settings" (Sub-menu of the "Pop-up Blocker")
5) In the "Name of website to allow" box type: bb7.liberty.edu and click the "Add" button.
6) Click the "Close" button to close the window and return to IE8. You should now be able to open documents.Postedby Kathleen Calvert at 11:07 AM | Permalink
Friday, February 8, 2013
Default Total and Weighted Total Columns are created in all new Blackboard Shells. When content is copied from a previous course or the LUO Master course into a new course these columns are duplicated in the Grade Center.
The "empty" default columns are listed first in your Grade Center. These can be hidden by clicking the arrows to the right of that column heading and click Hide Column. See Handout for step by step directions.Postedby Kathleen Calvert at 10:47 AM | Permalink
Friday, February 8, 2013
If any special character is included when naming items that automatically create columns in the Grade Center (e.g., Test, Survey, Assignments), users won't be able to download all the files from the Grade Center at once.
First, remove the special character in the Assignment name first. Then remove the character from the Grade Center column for that Assignment.
It is common practice NOT to use special characters when naming items or files.
Special characters include but are not limited to: ! @ # $ % ^ & * ( ) ? / \ [ ]
** Currently professors are unable to download all assignments from the grade center if the assignment is a SafeAssignment. Papers are most easily downloaded by going to Course Tools > SafeAssign > SafeAssignments > and then clicking the green down arrow beside the students names.Postedby Kathleen Calvert at 10:47 AM | Permalink
Wednesday, May 30, 2012
At this time, Professors and Instructors are only able to attach a single document in feedback to student's SafeAssign submission.
To attach more than a single item in your feedback, you must create a .zip folder containing the documents. The steps to create a .zip folder are as follows:
1. Create a new folder by right-clicking on the desktop and selecting New> Folder. Place all documents and items in this folder
2. Right-click a blank area on the desktop or in an open folder, point to New, and then click Compressed (zipped) Folder.
3. Type a name for the new compressed folder, and then press ENTER. Your new compressed folder is displayed as a folder icon with a zipper. Depending on your preferences, a .zip file name extension may also appear.
1. Select the file to be compressed.2. Right click the file and scroll down to Send to, choose Compressed (zipped) folder.
3. The new zip file will be created in the same directory as the original file.
Mac OS X:
Postedby Kathleen Calvert at 4:08 PM | Permalink
1. Right-click on a file, folder, or files you want to zip.
2. Select “Compress Items”
3. Find the newly created .zip archive in the same directory
Note: If a single file is being zipped, the zip archive will maintain the standard file name but append the .zip extension. If more than one file is being zipped, the archive will be named “Archive.zip”, and if multiple archives are created, they will be named successively “Archive 2.zip” and so on.
Monday, March 26, 2012
Discussion Boards do not display the entire post (only the first paragraph) when viewed in Internet Explorer. The error occurs even though the post was properly submitted.
Discussion Boards display properly in Firefox. Please use Firefox 3.5 or higher.Postedby Kathleen Calvert at 9:23 AM | Permalink
Friday, March 16, 2012
Vertical Scroll bars do not display properly in Grade Center
Resolution #1: Use the Firefox Browser.
This problem has not been encountered in Firefox.
Resolution #2: Change Internet Explorer 8 (IE8) Compatibility Mode.
1) Click on the compatibility mode button in IE8 (looks like a "Torn" sheet of paper to the right of the address bar).
2) Enable Compatibility Mode.
3) Choose Internet Explorer 7.Postedby Kathleen Calvert at 10:14 AM | Permalink
Monday, February 27, 2012
When students use Internet Explorer to take a Test or Quiz in Blackboard, the Timer does not appear.
We are working to find a solution for this issue, until we do, using the Mozilla Firefox Browser or the Google Chrome browser will ensure that the timer will display properly.
Friday, February 24, 2012
When columns are rearranged or hidden in the instructor view of the grade center, the students "my grades" view will also be affected.
Do not hide assignment columns in the grade center.
Wednesday, February 15, 2012
Symptoms/Cause: When trying to delete announcements you may receive a red error message.
Resolution/Workaround: Reorder that announcement to a different position in the list of announcements by dragging it by the arrows on the left, then delete.Postedby Kathleen Calvert at 4:42 PM | Permalink
Wednesday, August 17, 2011
When accessing LU Webmail from a course menu, users receive a message which reads: “The Content below is outside of the Blackboard Learn environment.”
This message is benign and does not affect functionality. It merely informs the user that the viewable content has not been produced from the Blackboard.Postedby Kara Ranck at 1:24 PM | Permalink
Tuesday, May 17, 2011
When you log into your course you recieve the message “Guests are not allowed.”
Resolution/Workaround: Please clear the cache of your browser, clear all cookies, and restart your browser. You should now be able to log in to your course.Postedby Kara Ranck at 12:33 PM | Permalink