Replace Your Flames Pass
If your Flames Pass is lost, damaged, or temporarily inaccessible, stop by Card Services to get another one.
Suspend Your Flames Pass
-
When you learn that your Flames Pass is missing, immediately suspend it to prevent fraudulent use by:
-Contacting Card Services at 434-582-7771 or cardservices@liberty.edu.
-Visiting the Flames Pass Portal and selecting “Suspend Card.”
-
Visit Card Services in person with your found Flames Pass to unsuspend it.
Temporary Flames Pass
-
A temporary Flames Pass incurs a $10.00 fee that is assessed to your student account.
-
Temporary Flames Passes are valid for 14 days and provide all the same amenities as your regular Flames Pass, except door access.
New Flames Pass
-
A replacement Flames Pass incurs a $25.00 fee that is assessed to your student account.
-
When a Flames Pass has been replaced, it is permanently disabled for your security and cannot be reactivated.
Your first replacement Flames Pass is free, and any additional replacement is subject to a $25.00 replacement fee.