All student refunds will be processed after the semester begins within the Federal Standard Guidelines from the time the credit appears on the students account ("credit appears" refers to financial aid disbursement - visit the Financial Aid Office homepage under the Aid Disbursements link for more information). Student Accounts will not release a refund if the student authorizes Liberty University to hold a credit balance through Financial Check-In (see below section).
An undergraduate student eligible for Pell is attending 3 hours in B and 3 hours in D. She can expect half of her Pell Grant 21 days after her first class in B begins and the remaining half 21 days after the beginning of D.
If she were taking a class in B and another in C, she could expect half of her Pell in B and the remainder in C.
If she were taking 2 classes in D only, she could expect her full disbursement of Pell in D.
**Enrollment and pro-ration of Pell applies to all combinations of enrollment.
An undergraduate/masters student is planning to borrow federal loans is attending 3 hours in B and 3 hours in D. He meets all eligibility requirements and can expect the full loan to release to his student account 21 days after his D term class begins. His refund will be processed within 4 days after the funds are showing paid to his student account on ASIST on the 25th day of enrollment. The refund will then be transferred to Higher One for processing.
If he were taking a class in B, C, and D, his loan would disburse 21 days after C began.
If he were taking 2 classes in B only, his loan would disburse 21 days after B began.
If he were taking all residential courses, his loan would disburse 21 days after the start of those courses.
**The half-time enrollment and 21 day criteria apply to all combinations of enrollment for all students and levels
Qualified students can receive a refund from their student account when a credit balance is present. End of Academic Year Policy: At the end of each academic year, all Title IV (Federal Grants or Federal Loans) credit balances must be refunded.
The student must register a refund preference with their Higher One card according to instructions provided with the Higher One card. You can choose one of the following two options:
Have you updated your Higher One Refund Preference, yet? Log-in and update it now!
Financial Check-In provides students with two credit-management options through the Credit Balance Options page of Financial Check-In.
Note - All Title IV (Federal Grants or Federal Loans) credit balances must be refunded at the end of each academic year.
Any questions concerning refund eligibility should be directed to firstname.lastname@example.org
Parent PLUS Loans: The parent receives the refund unless the 2013-2014 Federal Direct Parent/Grad PLUS Loan Change Request Form is submitted to Financial Aid office stating that the parent permits the student to receive the refund). It can be found at www.liberty.edu/faforms as well.
All Other Loans: The student receives the refund via his or her Higher One preference.
Other Refunds: The student submits the refund request to the Student Accounts Office via email@example.com for Resident students and firstname.lastname@example.org for Liberty University Online students.
NOTE: Refund from credit or debit card payments will be refunded back to the original payment card when the refund request is made by email email@example.com .