Account Requests

en Español

Student Accounts Services

Assist with Financial Check-In

Financial Check-in must be completed online, through ASIST each semester and is how the student’s class schedule, housing (if applicable), attendance and financial arrangements are confirmed each semester.

Process Payments

The Student Accounts Office processes and applies payments of cash, checks, money orders, credit cards, wire transfers and online payments to the students' accounts.

Counsel Students

Students may contact a Student Account Representative to speak with them regarding questions and assistance related to their account, balance or payment arrangements. 

  • Resident Walk In:  Student Service Center, Green Hall, Monday-Friday 8:15 a.m.-5:00 p.m.
  • Online Walk In:  Click Welcome Center for more details.
  • Resident Phone:  Main:  (434) 592-3600, Toll-free:  (866) 783-0191, Monday-Friday 8:15 a.m.-5:00 p.m.
  • Online Phone:  Main:  (434) 592-3600, Toll-free:  (866) 783-0191, Monday-Friday 8:00 a.m.-10:00 p.m., Saturday 10 a.m.-9 p.m.
  • Live Chat Hours:  Monday-Friday 10:00 a.m.-8 p.m.

Student Accounts will be closed for the following holidays:

  • January 1:  New Years Day 2015
  • April 6:  Easter
  • May 25:  Memorial Day
  • July 4:  Fourth of July
  • September 7:  Labor Day
  • November 27 and 28:  Thanksgiving
  • December 24 and 25:  Christmas

 Process Refund

Refunds are issued to students who have indicated the preference of a credit balance being refunded.

Monthly Billing

Monthly billing is communicated via LU webmail.

Cash Personal Checks

Checks can be cashed by the cashier's office up to $50.00 per week.  There is a $1.00 fee associated with this service.

Commuter Meal Plans

The Student Account Office Cashiers assist with off-campus students with purchases of meal plans if they have an established credit on their account.