Student Accounts Services

Student Accounts is available to assist students with questions related to their account. 

  • Location:  Green Hall, Student Service Center
    • Walk-in Hours:  Mon.- Fri., 8 a.m.-5 p.m. EST.
  • Live Chat
    • Hours:  Mon.- Fri., 10 a.m.-8 p.m. EST.
  • Contact Center Agents are available by phone
    • Hours:  Mon.- Fri., 8 a.m.-10 p.m., and Sat. 10 a.m.-9 p.m. EST.

Financial Check-In (FCI) must be completed online through ASIST each semester.  FCI is the process that secures a student’s course schedule, housing and dining (if applicable), and financial arrangements.


Our office processes and applies payments to students' accounts.


Refunds are issued to students who are eligible and have selected in FCI to have their credit balance be refunded.


Monthly Account Statements are sent electronically via LU webmail.


Cashiering & Treasury Services can cash checks up to $50.00 per week.  There is a $1.00 fee associated with this service.