TPP Returned/Declined Payments
General Information concerning TPP Payment Failure
In the event that one or more of a student's Tuition Payment Plan (TPP) automated payments fail, the student and account holder are both responsible for returned or declined TPP payments. See Check-In contract.
Students will be notified via @liberty.edu e-mail account and by phone of any returns/declines. It is the student's responsibility to forward this message to any other financially responsible party.
If you believe there may be a transaction error, please contact your Student Accounts Representative. You may be asked to provide a copy of your bank statement on bank letterhead (online account summary printouts are unacceptable) showing that funds were available. You can reach Student Accounts at 1-888-632-5551.
Consequences of TPP Payment Failure
- $35 return/decline fee (non-refundable).
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In the case of two or more returned/declined TPP installments:
- Students will be ineligible to participate in the TPP Program.
- 100% of balance will be required at Financial Check-In deadlines for all future terms.
- Students will not be able to make online payments via automated checking.
- Cash, money order, or credit card payments must be made with the Student Accounts Cashier.
- If students do not respond to TPP failure notifications, he/she may be subject to reprimands, loss of services (including dining services), and removal from courses.
