Returned or Declined Payments
General Information concerning Payment Plan Draft Failure
In the event that one or more of a student's payment plan automated draft payments fail, the student and account holder are both responsible for return or decline. See Check-In Receipt Contract.
Students will be notified via @liberty.edu e-mail account and by phone of any returns/declines. It is the student's responsibility to forward this message to any other financially responsible party.
If you believe there may be a transaction error, please contact your Student Accounts Representative. You may be asked to provide a copy of your bank statement on bank letterhead (online account summary printouts are unacceptable) showing that funds were available. You can reach Student Accounts at 1-888-632-5551.
Consequences of Payment Plan Draft Failure
$35 return/decline fee (non-refundable).
In the case of two or more returned/declined payment plan installments:
Students will be ineligible to participate in the Payment Plan Program.
100% of balance will be required at Financial Check-In deadlines for all future terms.
Students will not be able to make online payments via automated checking.
Cash, money order, or credit card payments must be made with the Student Accounts Cashier.
If students do not respond to payment plan failure notifications, he/she may be subject to reprimands, loss of services (including dining services), and removal from courses.