In the event that one or more of a student's Tuition Payment Plan (TPP) automated payments fail, the student and account holder are both responsible for returned or declined TPP payments. See Check-In contract.
Students will be notified via @liberty.edu e-mail account and by phone of any returns/declines. It is the student's responsibility to forward this message to any other financially responsible party.
If you believe there may be a transaction error, please contact your Student Accounts Representative. You may be asked to provide a copy of your bank statement on bank letterhead (online account summary printouts are unacceptable) showing that funds were available. You can reach Student Accounts at 1-888-632-5551.