Contact Student Accounts
Office Location
The Student Accounts Office is located within the Student Service Center in Green Hall. For directions, see the Campus Maps.
The Student Service Center is closed for Convocation: Monday & Friday 10:00-11:00 and Wednesday 9:30-11:30.
Student Service Center, Green Hall, M-F 8:00-5:00, 1-888-632-5551 or (434) 592-5100
Residential Student Accounts
Student Service Center, Green Hall, M-F 8:00-5:00, 1-888-632-5551 or (434) 592-5100
Liberty University Online
Hours: M-F 8:00-10:00, Saturday 9:00-10:00, 1-888-632-5551 or (434) 592-3600
Contact Information
Email:
Contacting the Students Accounts Office by email is the quickest and most effective way to receive a timely response.
General Inquiries
Residential Programs: studentaccounts@liberty.edu
Online Programs: luostudentaccounts@liberty.edu
Financial Check-In Issues, Assistance, Questions
Residential Programs: payplan@liberty.edu
Online Programs: luopayplans@liberty.edu
Refund Inquiries
Residential Programs: studentrefunds@liberty.edu
Online Programs: luorefunds@liberty.edu
Online Book Voucher Inquiries
luobookvouchers@liberty.edu
Telephone Information and Location
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888) 632-5551 |
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Residential Fax (434) 582-2620 LUO Fax (434) 582-7320 |
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Student Service Center at Green Hall |
Mailing Address
Liberty University
Student Accounts Office
PO Box 10425
Lynchburg, VA 24506
Counsel
FERPA
Students, please be sure to have documented FERPA authorization if you intend for your parents to manage your student account-related issues. Please click the Contact Information for Staff link below to view the contact information for your personal, Student Accounts Representative listed by campus type.
Student Accounts Representatives
Student Accounts Representatives serve to assist students with all inquiries and account-related concerns. Every student at Liberty University is assigned a Student Accounts Representative.
Financial Check-In Coordinators
Financial Check-In Coordinators facilitate and assist students with any Financial Check-In and/or Tuition Payment Plan related issues. Coordinators are available live in person, by phone, or e-mail.
Hours of Operation
Student Service Center:
Monday - Friday, 8:30 a.m. - 5:00 p.m.
* Closed 9:30-11:30 a.m. Mon., Wed., & Fri. for Convocation during the semester.
Liberty Online Student Accounts Call Center
Monday - Friday, 8:00 a.m. - 5:00 p.m.
* Hours: M-F 8:00-10:00, Saturday 9:00-10:00, 1-888-632-5551 or (434) 592-3600
Student Accounts will be closed for the following holidays.
- March 30- April 1 Easter (Currently Scheduled Closed)
- May 25-27 Memorial Day
- August 31- September 2- Labor Day
- November 28-December 1- Thanksgiving
- December 21,24-25- Christmas
