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Contact Student Accounts

Student Accounts

General Contact Information

Location:  Green Hall, Student Service Center:  Directions

Walk-in Hours:  Mon.- Fri., 8 a.m.-5 p.m., EST.

Live Chat Hours:  Mon.- Fri., 10 a.m. -8 p.m., EST.

Student Service Representatives are available by phone Mon.- Fri., 8 a.m.-10 p.m., and Sat. 10 a.m.-9 p.m., EST.

Email Contact Information

General Inquiries

Financial Check-In Assistance and Questions

Refund Inquiries

Telephone and Fax Information

  •      Main: (434) 592-3600          Toll-free: (866) 783-0191
  •     Residential Fax: (434) 582-2620       LUO Fax: (434) 582-7320

Chat Live:

 Monday - Friday, 10:00 a.m. - 8:00 p.m.  

Mailing Address

Liberty University
Student Accounts Office
P.O. Box 10425
Lynchburg, VA 24506


Students, please be sure to have documented FERPA authorization if you intend for your parents to manage your student account-related issues.

FERPA Release Information

Student Service Representatives

Student Service Representatives assist students with all inquiries and account-related concerns.

Financial Check-In Coordinators

Financial Check-In Coordinators facilitate and assist students with any Financial Check-In and/or Tuition Payment Plan related issues.

 Student Accounts will be closed for the following holidays.

  • January 1 - New Years Day 2016
  • March 28 - Easter
  • May 30 - Memorial Day
  • July 4 - Fourth of July
  • September 5 - Labor Day
  • November 24 and 25 - Thanksgiving
  • December 23 and 26 - Christmas