Contact Student Accounts

Student Accounts

General Contact Information

Student Accounts is available to assist students with questions related to their account. 

  • Location:  Green Hall, Student Service Center
    • Walk-in Hours:  Mon.- Fri., 8 a.m.-5 p.m. EST.
  • Live Chat
    • Hours:  Mon.- Fri., 10 a.m.-8 p.m. EST.
  • Contact Center Agents are available by phone
    • Hours:  Mon.- Fri., 8 a.m.-10 p.m., and Sat. 10 a.m.-9 p.m. EST.

Email Contact Information

General Inquiries

Financial Check-In Assistance and Questions

Refund Inquiries


Phone and Fax Information

  •      Main: (434) 592-3600          Toll-free: (866) 783-0191
  •     Resident Student Fax: (434) 582-2620       Online Student Fax: (434) 582-7320

Chat Live:

 Monday - Friday, 10:00 a.m. - 8:00 p.m.  


Mailing Address

Liberty University
Student Accounts Office
P.O. Box 10425
Lynchburg, VA 24506


FERPA

Be sure to have documented FERPA authorization if you intend for your parents or others to manage your account.

FERPA Release Information


 Student Accounts will be closed for the following holidays:

  • January 1 - New Years Day 2016
  • March 28 - Easter
  • May 30 - Memorial Day
  • July 4 - Fourth of July
  • September 5 - Labor Day
  • November 24 and 25 - Thanksgiving
  • December 23 and 26 - Christmas