How to Get a Staples Advantage Username

 Email Procurement with the following information.

  • Name
  • Username
  • Building & Room Number
  • Phone Number
  • Index Code (not Org)

Once the username is set up the new user will receive an email from Staples Advantage with his/her log in information.



The How To's of Staples Advantage

Staples Office products ordering handbook Tour


Step by Step Ordering Process

  1. Either search for a product in the search bar or enter the item number into the Quick Order box.
  2. Once the item is selected specify the quantity and any additional necessary information.
  3. To complete the order click on the red submit button on the top right of the screen
  4. This brings you to a summary of your order. If you are satisfied with the summary, click the submit button to continue.
  5. To assign the budget center click the drop arrow and select your department's budget center. To charge all items to the same department select the apply to all option and then continue submit.
  6. Double check the shipment information and fill in any mising information.
  7. Submit the order and your order confirmation will appear on the next page.
  8. Orders that contain items that are not Liberty University Pre-Approved**, will be submitted to Procurement for approval.

**Liberty University Pre-Approved contain a blue checkmark next to the item.  Orders that have all Pre-Approved items are submitted directly to Staples.


Returning Items to

  1. Select the Order Management tab on
  2. Select the Returns tab under Order Management
  3. Locate the order containing the desired item to return.
  4. All the way to the right is a link to return items from that order, click on the word Return.
  5. Check customer information, if that is all correct continue to select the items and quantity that you would like to return.
  6. Once all items are selected that you would like to return click the submit button at the lower right corner of the page.

**For any additional questions concerning returns see page 4 in the ordering handbook.



  • All orders must be $35 or more.
  • For orders to be received the next business day they must be submitted by 3pm the day prior to the desired delivery date.
  • All items priced at $2500/each or more must be ordered through the requisition process.
  • All furniture must be ordered through the requisition process.
  • Printing Services should be the first place for ink cartridges, toners, and all reams of paper.





Liberty University:

Staples Business Advantage:
Susan Payne
Strategic Account Manager

Customer Service: