Article: LU Ranked Best College in Virginia Online Degree Programs

Complaint Assistance & Issue Resolution

Please select the area below that best aligns with your needs or concerns. We look forward to hearing from you and helping you find the answers you need. Official appeal and complaint policies for the University can be found here. Appeals and complaints are handled by the compliance area of each applicable department and are reviewed with appropriate individuals to reach a proper outcome.


Primary Areas

Residential Professional Advising

Contact for: Assistance with questions and concerns regarding residential student policy.

Walk-In: Demoss Hall, 1100     
Email: advising@liberty.edu
Call: (434) 592-4202

Submit a Written Complaint  |  Student Complaint Tutorial

Online Student Advocate Office

Contact for: Assistance with Academic Standing Appeals. 

Walk-in: Hancock Welcome Center
Email:
luostudentadvocate@liberty.edu
Call: (800) 424-9595

Submit a Written Complaint Student Complaint Tutorial


Additional Support Areas:

Registrar’s Office

School of Law

Dean of Students

Financial Aid

Student Accounts

Office of Disability Academic Support

Office of Equity and Compliance

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