Section IV: Evaluation and Credit

A. What is the CSER evaluation process?

This process is central to the CSER program. When the student fulfills their hours for a registered CSER they must complete the CSER Evaluation online.  Students are responsible to make sure that their exact dates and hours have been logged, that they have completed the student reflection and submitted it to their supervisor to receive their final evaluation, grade and supervisor’s signature.  The deadline to complete this process is posted on the CSER calendar and will be announced via a university-wide e-mail and a Splash page notification within a week of the time it is due at the end of the semester).

B. How will students be graded for their CSER?

Each student will receive a letter grade of A, B, C, D or F, according to the following criteria:

A - student displays exceptional service; excellent attitude; volunteered at least 20 hours
B - displays satisfactory service; punctuality; appropriate attitude; volunteered at least 20 hours
C - displays acceptable service; usually punctual; acceptable attitude; volunteered at least 20 hours
D - displays unsatisfactory service; not punctual; volunteered at least 20 hours
F - designates "failure"; unacceptable service; volunteered less than 20 hours

Note: Supervisors will also be required to validate each student's hours, and write out a brief personal evaluation of each student. No incomplete evaluations will be approved.  An error message will be received until it is completed properly. Once the Supervisor completes the evaluation and submits the online form the student will receive an email to complete the process so that their final grade will be posted.

ONLINE:  CSER Evaluation Process/Form Completion

In order to complete the CSER Evaluation Process follow these steps:

  1. Log into ASIST
  2. Click on “Student”
  3. Click on “Registration”
  4. Click on “Christian Service”
  5. Click on “CSER Evaluation Form for Residential Students”
  6. Log into the portal with your Liberty username and password.
  7. The Evaluation Form will appear.
  8. Fill in the requested information.
  1. Student ID, Last Name, First Name, Email, Phone
  2. Verify the semester, Course, Organization, Supervisor
  3. Complete the Log Sheet (follow the proper date format)
  4. Select appropriate answer under Student Reflection, fill in boxes
  5. Select skill(s)
  1. If you have not completed your 20 hours of CSER select SAVE and you can return to the form at a later date
  2. If you have completed your 20 hours of CSER click SUBMIT and send to the CSER supervisor for evaluation.
  3. After CSER supervisor completes the evaluation, the Form is ready to be signed by the student through ASIST by repeating steps 1 through 7.
  4. E-sign and submit CSER Evaluation Form.

C. How may students inquire about their CSER status?

Students who have questions or concerns regarding their CSER history and status should direct them to the Center for CSER.

Location and Hours: Green Hall 1880
M-F 8:00 a.m. - 4:30 p.m.
Phone: (434) 582-2325

D. What should students do if there is a question or conflict concerning their registered CSER?

All questions regarding schedules, accountability procedures, grades or conflicts of any nature concerning a student's specific CSER should be initially directed to the student's supervisor for that CSER. If a satisfactory solution does not result from this meeting, the student should then contact the Center for CSER for further assistance.

E. May students receive credit for a CSER done in a previous semester for which they did not register?

Yes. However, it must meet all previously established criteria (See Section I.A.). Further, the student must complete the online application process through ASIST.  By not getting prior approval the student runs the risk of having their request for credit denied due to their not meeting the established criteria.

A $10.00 late registration fee will be added to the student's Liberty University account for each CSER.

F. May students complete extra CSERs in the fall or spring semester to count for a future semester?

No.  Students may earn a CSER during the Summer or Winter Break which can count for any semester; otherwise, students cannot get ahead in their CSERs. (See next question for how Summer or Winter Break credits will be applied). Additional CSERs done while the student is taking BWVW will not count toward future requirements either, unless the student has failed either or both BWVWs (See Section II.B. above).

G. How will CSERs completed during the Summer or Winter Break semester be applied?

Summer CSERs may be used for a previous or future semester; however, only one CSER per summer semester or Winter Break may be applied toward a future semester.

H. How will grades received for CSER affect students' GPAs?

Grades received in BWVW 101 and BWVW 102 will become a permanent part of students GPAs.  Grades received for CSER will not affect their GPA, however, they will be recorded as a standard letter grade and become a permanent part of the student's school transcript.

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