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Section IV: Evaluation and Credit

A. What is the CSER evaluation process?

This process is central to the CSER program. When the student fulfills their hours for a registered CSER they must complete the CSER Evaluation online.  Students are responsible to make sure that their exact dates and hours have been logged, that they have completed the student reflection and submitted it to their supervisor to receive their final evaluation, grade and supervisor’s signature.  The deadline to complete this process is posted on the CSER calendar and will be announced via a university-wide e-mail and a Splash page notification within a week of the time it is due at the end of the semester).

B. How will students be graded for their CSER?

Each student will receive a letter grade of A, B, C, D or F, according to the following criteria:

A - student displays exceptional service; excellent attitude; volunteered at least 20 hours
B - displays satisfactory service; punctuality; appropriate attitude; volunteered at least 20 hours
C - displays acceptable service; usually punctual; acceptable attitude; volunteered at least 20 hours
D - displays unsatisfactory service; not punctual; volunteered at least 20 hours
F - designates "failure"; unacceptable service; volunteered less than 20 hours

Note: Supervisors will also be required to validate each student's hours, and write out a brief personal evaluation of each student. No incomplete evaluations will be approved.  An error message will be received until it is completed properly. Once the Supervisor completes the evaluation and submits the online form the student will receive an email to complete the process so that their final grade will be posted.

ONLINE:  CSER Evaluation Process/Form Completion

In order to complete the CSER Evaluation Process follow these steps:

  1. Log into ASIST.
  2. Click on “Student.”
  3. Click on “Registration” and select the correct term on the next page.
  4. Click on “Christian Service.”
  5. Click on “CSER Evaluation Form for Residential Students.”
  6. Log into the portal with your Liberty username and password.
  7. Click on the drop-down menu to select the correct CSER evaluation form if you have more than one.  Click on “Continue” and you will have access to the evaluation form.
  8. Fill in the requested information.
  1. Verify Student ID, Last Name, First Name, Email, Phone.  If the phone number block is blank, enter your phone number in the following format: 0123456789
  2. Verify the semester, Course, Organization, Supervisor
  3. Complete the Log Sheet (follow the proper date format).  If the tally of your hours does not add up to the correct number (or gives you a NaN error code), there is an entry problem with the way you are inputting your hours. Please select the date from the calendar, record total number of hours for that day, and then press the insert button after each entry (including the last entry).  Only enter numbers (no words) in decimal format, rounding to nearest quarter (For example, 1.5).  No day may total more than 18 hours.  No future dates may be inserted.  Please also note the semester start and end dates. 
  4. Select appropriate answer under Student Reflection, fill in boxes.  Please note there is a 500 character limit including spaces, not a word limit for written responses.
  5. Select skill(s)
  1. If you have not completed your 20 hours of CSER select SAVE and you can return to the form at a later date.
  2. If you have completed your 20 hours of CSER click SUBMIT and send to the CSER supervisor for evaluation.  You will be notified via e-mail when this is complete and you will access the evaluation form one last time for your electronic signature. 
  3. After CSER supervisor completes the evaluation, the Form is ready to be signed by the student through ASIST by repeating steps 1 through 7.  Review your grade and supervisor’s comments.  You will see a line at the bottom for your electronic signature.  Once you e-sign and submit, this particular CSER will be complete and your grade will post.

Students who have questions or concerns regarding their CSER history and status should direct them to LU Serve.

Location and Hours: Dorm 20
M-F 8:00 a.m. - 4:30 p.m.
Phone: (434) 582-2325

D. What should students do if there is a question or conflict concerning their registered CSER?

All questions regarding schedules, accountability procedures, grades or conflicts of any nature concerning a student's specific CSER should be initially directed to the student's supervisor for that CSER. If a satisfactory solution does not result from this meeting, the student should then contact LU Serve for further assistance.

E. May students receive credit for a CSER done in a previous semester for which they did not register?

Yes. However, it must meet all previously established criteria (See Section I.A.). Further, the student must complete the online application process through ASIST.  By not getting prior approval the student runs the risk of having their request for credit denied due to their not meeting the established criteria.

A $10.00 late registration fee will be added to the student's Liberty University account for each CSER.

F. May students complete extra CSERs in the fall or spring semester to count for a future semester?

Yes.  Students may earn a CSER during any semester that will count towards their graduation requirement.

G. How will CSERs completed during the Summer or Winter Break semester be applied?

Summer and Winter CSERs may be used for a previous or future semester.

H. How will grades received for CSER affect students' GPAs?

Grades received for CSER will not affect their GPA, however, they will be recorded as a standard letter grade and become a permanent part of the student's school transcript.

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